Shamma's CV

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Shamma Bin Abadat Alkatheeri

Information System Graduate | Business Solution

Profile summary

Motivated Information Technology graduate with hands-on internship experience in customer operations support and data organization. Completed coursework in project management and coding initiatives to build technical foundations. Committed to applying administrative support and office coordination skills in a professional environment.

Career highlights

Customer Operations Support: Supported customer happiness service operations and organized customer data using Microsoft Excel during an internship at Zayed Authority for People of Determination.

Digital Resource Creation: Created a webpage containing a QR code for customers as part of internship tasks at Zayed Authority for People of Determination.

Professional Development: Completed the Project Management Course and the 1 Million Arab Coders Initiative to build foundational technical skills.

Key skills

SkillsCommunication Teamwork Time Management Problem Solving Adaptability Organization Skills Microsoft Office (Word, Excel, PowerPoint) Administrative Support Data Entry Office Coordination Database Management Document Preparation Record Keeping SQL Python Tableau Power BI
SupportCustomer Support

Education

Bachelor of Information systemJan 2019 - Dec 2024
Higher Colleges of Technology

Bachelor of Information system -business solutions

Certifications

Project Management Course
1 Million Arab Coders Initiative
Introduction to Security Concepts

Languages

Arabic · Native

English · Intermediate